Frequently Asked Questions

Everything you need to know about our modern essentials, shipping details, and bespoke services.

What are your shipping options?

expand_more

We offer complimentary standard shipping on all orders over $300. Standard shipping typically takes 5–7 business days. Express shipping is available at checkout for urgent deliveries, arriving within 2–3 business days. All shipments are carbon-neutral and include real-time tracking.

How do I initiate a return?

expand_more

Returns are accepted within 30 days of receipt. Items must be in their original condition with all tags attached. Simply visit our Returns Portal, enter your order number, and print your prepaid shipping label. A flat $10 restocking fee applies to all returns.

How can I find my correct size?

expand_more

Our garments follow a contemporary tailored fit. We provide detailed measurements for every item on its respective product page. For personalized advice, you can use our "Fit Finder" tool or book a virtual consultation with one of our stylists.

What payment methods do you accept?

expand_more

We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. For your convenience, we also offer interest-free installments via Klarna and Afterpay for orders over $200.

Can I change my order after it's placed?

expand_more

To ensure prompt delivery, our warehouse begins processing orders immediately. You may request a cancellation or modification within 30 minutes of placing your order. After this window, the order cannot be altered, but you may return it once received.

Do you offer international shipping?

expand_more

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination. All duties and taxes are calculated at checkout, so there are no surprise fees upon delivery.

What is your sustainability commitment?

expand_more

We are committed to sustainable luxury. All our fabrics are sourced from certified sustainable mills, and we operate on a limited-run production model to minimize waste. Our packaging is 100% recyclable and biodegradable.

Do you offer bespoke tailoring services?

expand_more

Yes, we offer bespoke tailoring services at our flagship stores. Book a consultation with one of our master tailors to create a custom garment tailored to your exact measurements and preferences. Bespoke orders typically take 6-8 weeks to complete.

Still need help?

Our support team is available Mon-Fri, 9am - 6pm EST.